Responsible for assisting members in establishing and meeting healthy goals that lead to lifestyle improvement and positive member outcomes through frequent verbal and written coaching sessions; provide email, and telephonic, coaching to members regarding lifestyle and health-related initiatives (e.g. lose weight, get fit, reduce stress, etc.); assist members with recognizing health-related problems and developing appropriate solutions to resolve health hurdles; actively participate and lead health issue training sessions for members and clients as assigned; follow established coaching and departmental protocols and operations processes to ensure compliance with applicable local and national laws and regulations.