The Health & Wellness Coach serves participants identified as needing wellness coaching services. Using a variety of communication methods including telephonic, in-person, and email, the coach will assist these participants in identifying their readiness to change, and then give support, tools and information to assist them in achieving behavioral, life-style changes supporting good health. The coach works with identified populations, using such tools as behavioral and physical assessment tools, and coaching/educational interventions. The coach will monitor and evaluate for cost effective and quality outcomes.