The health coaches at LiveCare Health monitor the overall health and wellness of our members and track their progress towards reaching their health goals. The coaches serve members by greeting and helping them when they call the health center, schedule appointments with our over-the-phone medical staff, and maintain their records. LiveCare Health coaches will actively be calling members on a weekly basis. In addition to being a companion to the member, the coaches must keep their members engaged and actively listen to their needs, as well as be able to support them through any issues they have, technical or medical. LiveCare Health has doctors on staff available to assist with member’s needs and questions.