Coach effectively in person, by e-mail, and by phone to include the following: build a relationship of trust with clients, quickly assess and respond to client needs and issues, help clients work toward forming solutions for presenting problems, guide progress along plan of action with clients and demonstrate gentle assertiveness in reinforcing client commitment and need for ongoing progress and improvement. Work within a team of clinical and wellness professionals in a way that supports a positive health outcome for all. Serve as an integral part of an outreach team with care management or care transitions.