Responsible for providing health coaching to members, across all brands, with chronic diseases
- Conducts behavioral assessments to identify individual member knowledge, skills, and behavioral needs.
- Coordinates specific health coaching as directed by nurse case manager to address objectives and goals as identified during assessment.
- Implements coaching plan by using behavior change principles to identify member barriers and develop ways to overcome those barriers.
- Coordinates with the nurse case manager to provide feedback on member goal attainment and clinical issues.
- Monitors and evaluates the interventions and modifies.